Importance of well-informed customers & clear signage

With the introduction of the new code of practice for airport retailers and 55% of customers saying easy access to information and support can make…

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Going local in retail

The retail market is an extremely competitive arena with so many businesses fighting for the consumer pound.  So what can retailers do to stay relevant…

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Dynamic pricing – Why airlines are different from stores

There is a big difference between airlines and retail stores. Shoppers will put up with constantly changing prices for airlines because they understand the finite…

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Amazon own brand

Amazon continue to add new departments such Car Store, DIY, Health & Beauty but a less visible area is their plans for own brands. If…

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Retail priorities for 2013

Now is the time that many retailers plan their budgets for the next year but with tight trading conditions and ever more ways to spend…

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Retail is detail

Tesco’s Chief Executive, Philip Clarke, emphasised in his strategy for putting Tesco UK back on track that “retail is detail”.  I’m sure that we all agree with him.…

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Electronic Shelf Labels (ESLs) – update

Back in November I blogged about Electronic shelf labels and predicted that most major retailers will be deploying them, or planning to, within the next…

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Electronic shelf labels – when?

Why aren’t electronic shelf labels used in more stores in the UK? For more than two years we’ve been showing retailers how our NetTickIT software not…

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