Customers Overcharged by Out of Date Offers

The BBC has investigated and reported that Tesco customers were charged for out of date offers in 66% of stores they visited1. Promotions were advertised…

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Improving customer experience in Stores

The results of a survey of 156 CEO’s and senior retail figures being presented at the World Retail Congress states that stores remain core to…

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Is anything more important than a price ticket?

The purpose of any type of point of sale (POS) from simple price tickets to complex displays is to provide customers with a level of…

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Customers want better promotions

The Grocer and the press are giving a lot of coverage to the importance customers give to clear pricing and quality offers. What can retailers…

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Promotions that drive shoppers away

Some retailers provide excellent offers and promotions to help their customers make the best buying decisions.  Others don’t.  What can they do to improve? A…

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Convenience stores – competing with the big four supermarkets

According to a report in The Grocer the big 4 have opened nearly 10% more convenience stores year on year. That’s nearly three times the…

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Amazon own brand

Amazon continue to add new departments such Car Store, DIY, Health & Beauty but a less visible area is their plans for own brands. If…

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How Amazon get customers to buy

Amazon know how to give shoppers lots of reasons to buy but, physical stores can also use those techniques to sell more at the shelf…

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More effective promotions at the shelf edge

In The Times supplement on the Future of Retailing, amongst the issues of multichannel retailing and exciting new technology, a small statement from an SAP survey highlights an important operational…

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Get more customers to buy now

One of the most effective ways to get customers to make a positive buying decision is if they believe the product they really like might…

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