How to capitalise on click and collect

Like most people I think that click and collect provides an excellent way of picking things up when you want to rather than having to…

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Retail predictions for 2014

There are already lots of predictions about what will be the most important areas for retailers to focus on in 2014. Most predictions contain references…

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NRF 2014 – The big picture from the big show

Gordon Grant,  CTO at Pierhouse, visited NRF 2014 in New York and his report gets straight to the main points that were different this year…

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Why customers leave without buying – Results from our survey

Price is only the number three reason why shoppers are likely to leave a store without buying anything – according to the latest shopper survey…

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Only Amazon matters

A lot of people think that most on-line retailers are growing faster than their bricks-and-mortar competitors.  Apparently that’s only true for Amazon.   The Internet…

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Amazon own brand

Amazon continue to add new departments such Car Store, DIY, Health & Beauty but a less visible area is their plans for own brands. If…

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How Amazon get customers to buy

Amazon know how to give shoppers lots of reasons to buy but, physical stores can also use those techniques to sell more at the shelf…

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Retailers – show some love this Valentine’s Day

Valentine’s Day seems to divide the public – is it an over-commercialised excuse to make consumers spend (or fear the consequences) or a day to…

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HMV – lets help it survive

Sometimes it’s important that all of us who LOVE retail work together to support a common cause.  I believe that we all need to actively help…

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Shelf edge is critical for brands

Brands are starting to pay much more attention to the messages that they give to shoppers at the shelf edge. One example is from Tim…

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