Improving customer experience in Stores

The results of a survey of 156 CEO’s and senior retail figures being presented at the World Retail Congress states that stores remain core to…

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The Range goes for growth

The Range selects NetTickIT from Pierhouse to support their growth Chris Dawson, founder of The Range, said: “We’re growing fast and we need to make sure…

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Amazon own brand

Amazon continue to add new departments such Car Store, DIY, Health & Beauty but a less visible area is their plans for own brands. If…

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Own brand

You can’t buy it anywhere else The only certainty of everyday low pricing (EDLP) is that margins will be very thin and few players will be…

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Smarter Promotions – The Top 8 features

In my last blog I made the case for smarter promotions. This blog focuses on what smarter promotion tickets look like to shoppers at the key decision point –…

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Waitrose score high on value

Which, the consumer magazine, asked 11,000 members in October 2011 what they thought about supermarkets and the results are now in. The overall winner by a…

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Value

Mary Portas said retail is all about Experience, product and service. Difficult to argue with but in todays retail environment there is another factor that…

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Why should I buy this one?

A recent report from McKinsey called The value proposition in multichannel retailing pointed out that retailers can carefully craft product assortments in ways that influence…

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