Retail is changing. Customers are becoming even more demanding leading to pressure on retailers to find new ways and means of meeting these demands.

It is great to see retailers embracing innovation and striving to achieve excellence at the Retail Week Awards last week.  We would like to take this opportunity to congratulate all the award winners: –

  • Timpson – The AlixPartners Outstanding Contribution to Retail
  • Screwfix – The Teleperformance Customer Experience Initiative
  • Go Outdoors – Own Brand Range or Product
  • DFS (Winner), Waitrose (Mark of Excellence) – The Tata Consultancy Services Marketing or Advertising Campaign
  • John Lewis – The ThoughtWorks Customer Technology Innovation
  • Dixons Carphone (Winner), notonthehighstreet.com (Mark of Excellence) – The Cognizant Digital Pioneer
  • Halfords – The Audit Partnership CSR Initiative
  • Hallet Retail – The Be Inspired Award for Diversity in Retail
  • Boots, Lucy Miller (Winner), Debenhams, Kerry Ely (Mark of Excellence) – The Clipper Store Manager
  • John Bell & Croyden – The Realys New Store of the Year
  • Dixons Carphone (Winner), Farmdrop (Mark of Excellence) – The London Gateway Logistics Park Supply Chain Initiative
  • The Hut Group – The KPMG International Growth Retailer
  • schuh – The Deloitte Employer of the Year
  • Dreams – The Island Pacific Speciality Retailer
  • Shop Direct (Winner), The Hut Group (Mark of Excellence) – The OC&C Pure-Play Etailer
  • Farfetch – The Aptos Growth Retailer of the Year
  • Shop Direct, Alex Baldock – The Clarity Retail Leader of the Year
  • JD Sports – The Salesforce Retailer of the Year
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